JOB SUMMARY
This position performs office functions in support of the Human Resources Department.
MAJOR DUTIES
Performs office support for department operations (55%)
Arranges travel plans and lodging for division personnel; completes appropriate travel and training forms.
Maintains and scans personnel, medical and departmental files.
Schedules, coordinates, and assembles packets for New Hire Orientation.
Maintains and orders janitorial and office supplies.
Prepares a variety of regular and special reports.
Creates and processes pre-employment paperwork.
Reconciles Monthly invoices and reports.
Manages office subscriptions and memberships.
Processes and codes requisitions and p-card expenditures to departmental budgets.
Prepares and submits City Council Agenda items.
Prepares correspondence, memoranda and reports.
Completes, updates and distributes job vacancy announcements.
Submits new hire information to the Department of Labor.
Performs customer service duties. (35%)
Answers telephone and greets visitors; provides information and assistance; takes messages; refers to appropriate personnel.
Responds to employment verification requests.
Assists customers with questions pertaining to employment, applications, and pre-employment screening.
Performs related duties. (10%)
Demonstrates punctual, regular and reliable attendance.
Attends meetings, workshops and training seminars.
Provides innovative solutions to enhance current processes and procedures and/or resolve workplace issues.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of modern office practices, procedures and equipment.
Knowledge of computers and job-related software programs.
Knowledge of departmental policies and procedures.
Knowledge of computerized record maintenance systems.
Skill in the use of job-related software.
Skill in preparation of reports.
Skill in the use modern office equipment.
Skill in performing basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Skill in decision making and problem solving.
Skill in oral and written communication.
Skill in interpersonal relations and dealing with the public.
Skill in organizing work and setting up and maintain accessible files.
Ability to work cooperatively with others.
Ability to work in a team.
Ability to be a self-starter.
SUPERVISORY CONTROLS
The HR Business Partner Manager assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES
Guidelines include City of Auburn Personnel Policies and procedures, the Human Resources Policies and Procedures Manual, and City of Auburn Core Values, Vision and Mission statements. These guidelines are generally clear and specific, but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
The work consists of related office duties. Frequent interruptions contribute to the complexity of this position.
The purpose of this position is to provide support in the department’s human resources functions. Success in this position results in greater effectiveness of the City’s human resources processes and services.
CONTACTS
Contacts are typically with employees, co-workers, job applicants, vendors, and members of the general public.
Contacts are typically to give or exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching or stooping. The employee frequently lifts light objects weighing less than 24 pounds and occasionally lifts heavy objects weighing 25 or more pounds. The employee uses tools or equipment requiring a high degree of dexterity.
The work is typically performed in an office.
SUPERVISION EXERCISED
None
MINIMUM QUALIFICATIONS
Knowledge and level of competency commonly associated with the completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education; and
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
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